Payment Methods

ModernCoinMart strives to make buying precious metals a straightforward, easy, and reliable process. Our website updates every 60 seconds to reflect the current market value of precious metals and your order total is locked in upon order submission. This process ensures a fair, accurate, and transparent transaction.

Our customers can select from various payment methods when placing an order. Please refer to the information below to find an outline of the order process and details for each method of payment:

Credit / Debit Cards

  • Minimum: $0
  • Maximum: None
  • Discount: None

Personal / Cashier’s Check

  • Minimum: $0
  • Maximum: None
  • Discount: ~3% of listed credit card price
  • Must secure 10% with a credit card at checkout-refunded once personal or cashier’s check clears

Money Order

  • Minimum: $0
  • Maximum: None
  • Discount: ~3% of listed credit card price
  • Must secure 10% with a credit card at checkout-refunded once money order clears

BitCoin

  • Minimum: $0
  • Maximum: None
  • Discount: ~1% of listed credit card price

Bank Wire

  • Minimum: $0
  • Maximum: None
  • Discount: ~3% of listed credit card price
  • Must secure 10% with a credit card at checkout-refunded once wire clears

US PayPal

  • Minimum: $0
  • Maximum: $200
  • Discount: None

Visa | MasterCard | Discover

(Minimum: $0, Maximum: None, Discount: None)

We accept payments using Visa, MasterCard, and Discover credit/debit cards. Ensuring our customers are protected is vitally important. As such, we kindly ask that you allow up to 24 hours for our fraud team to review and approve all orders.

To place a credit/debit card order, simply add products to your shopping cart, select “Credit Card” as your payment method, and click “Proceed to Checkout.” If you do not have an account, you may choose to proceed as a guest, allowing you the opportunity to create an account at the end of the checkout process. Existing account holders will be prompted to provide their account’s email address and password to proceed to checkout. You will be asked to enter standard information including your name, phone number, email, and billing/shipping address. Please be advised that all credit card orders must be shipped to the billing address your financial institution has on file. This ensures that our customers are protected. As previously noted, we manually approve most credit/debit card orders, and this process is usually completed within 24 business hours. Once the status of your order has moved to “processing,” it will be prepared for shipment, and you will receive an email notification.

Personal Check, Money Order, or Cashier’s Check

(Minimum: $0, Maximum: None, Discount: ~3% of listed credit card price)

Paper check, money order, and cashier’s check orders all have the same order process and offer the greatest opportunity to receive the best price available. To place an order, simply add products to your shopping cart, select “Check/Wire Payment” as your payment method, and click “Proceed to Checkout.” If you do not have an account, you may choose to proceed as a guest, allowing you the opportunity to create an account at the end of the checkout process. Existing account holders will be prompted to provide their account’s email address and password to proceed to checkout. You will be asked to enter standard information including your name, phone number, email, and billing address. Please note, as part of our fraud protection procedure, your billing address must match the one your financial institution has on file.

ModernCoinMart requires 10% of the order total to be secured with a credit/debit card to guard against any market loss if you cancel your order or return your payment. During the checkout process, you will only have the option to enter a billing address. Once payment has been received and cleared, this 10% authorization will be canceled and not charged to your credit/debit card. ModernCoinMart does not accept convenience or credit card checks at this time.

All checks should be made payable to ModernCoinMart. Please write the order number in the check memo line and include a copy of your invoice along with payment. All checks must be dated within 24 hours of placing your order and received by ModernCoinMart within 10 business days. Orders in which the payment is not received within the noted 10 business days may be canceled at the discretion of ModernCoinMart. Cancellation fees and any market loss will be billed and captured to the credit card provided at checkout. Any payments returned by our bank will also be assessed a $40.00 return payment fee.

100% of the order total should be sent in via check, money order, or cashier’s check to:

Modern Coin Mart

5 Trotter Hills Circle

Pinehurst, NC 28374

Please keep in mind that all paper checks, regardless if they are personal checks, cashier’s checks, or money orders, require 10 business days to clear before entering the shipping queue. Unfortunately, we do receive fraudulent money orders and personal and cashier’s checks, and this process is imperative to ensure that the issuing bank cannot cancel or reverse the funds and prevent fraud. According to our bank’s policy, this is most often a 7 to 10-day delay. During this time, your order status will be “On Hold Clearing.” Once your order has moved to the status “Processing,” we will prepare your purchase for shipment, and an email notification will be sent.

Please be advised that paying with a credit card is the fastest payment method if you need your order to be processed as quickly as possible.

Bank Wire

(Minimum: $0, Maximum: None, Discount: ~3% of listed credit card price)

Paying by bank wire offers our customers the greatest opportunity to receive the best price available. To place a bank wire order, simply add products to your shopping cart, select “Check/Wire Payment” as your payment method, and click “Proceed to Checkout .” If you do not have an account, you may choose to proceed as a guest, allowing you the opportunity to create an account at the end of the checkout process. Existing account holders will be prompted to provide their account’s email address and password to proceed to checkout. You will be asked to enter standard information including your name, phone number, email, and billing address.

ModernCoinMart requires 10% of the order total to be secured with a credit/debit card to guard against any market loss if you cancel your order or your payment is returned. In addition, the billing address must match the address your financial institution has on file. During the checkout process, you will only have the option to enter a billing address. Once payment has been received and cleared, this 10% authorization will be canceled and not charged to your credit/debit card.

To complete your transaction, use the following instructions (please ensure you are sending a wire transfer as we do not accept ACH):

Wiring Instructions:

Beneficiary: ModernCoinMart

Account # 000863221562

ABA Routing #053100300

Reference Order #

SWIFT Code # FCBTUS33

First Citizens Bank

100 East Tryon Road

Raleigh, NC 27603

(888) 323-4732

Please remember to write your order number in the notes area on the wire form. Be aware that some financial institutions charge an outgoing wire fee. We encourage you to inquire about any possible fees before placing an order.

ModernCoinMart must receive your payment within 5 business days. Orders in which the payment is not received within the noted 5 business days may be canceled at the discretion of ModernCoinMart. Cancellation fees and any market loss will be billed and captured to the credit card provided at checkout. Any payments returned by our bank will also be assessed a $40.00 return payment fee.

To prevent fraud, any orders placed with a wire transfer can be held for review by our fraud department up to 2 days from the time the wire is received to allow for it clear and to ensure that the funds cannot be canceled or reversed by the issuing bank. During this time, your order status will be “On Hold Clearing.” Once your order has moved to the status “Processing,” we will prepare your purchase for shipment and send an email notification.

Please be advised that paying with a credit card is the fastest payment method if you need your order to be processed as quickly as possible.

US PayPal

(Minimum: $0, Maximum: $200, Discount: None)

Orders placed using US PayPal as the payment method have the same order process. PayPal orders typically clear as soon as they are completed and move directly into the shipping queue. However, PayPal orders may sometimes require manual review by our fraud team, in which case processing may take longer. To prevent fraudulent transactions, we only accept orders shipping to PayPal Verified Shipping Addresses. Please be advised that we cannot accept PayPal for any of our phone-in customers.

To place a PayPal order, simply add products to your shopping cart, select “PayPal” as your payment method, ensure your order total is greater than $0 and less than $200, and click “Proceed to Checkout.” Paypal will not appear as a payment option for orders over $200. If you do not have an account, you may choose to proceed as a guest, allowing you the opportunity to create an account at the end of the checkout process. Existing account holders will be prompted to provide their account’s email address and password to proceed to checkout. You will be asked to enter standard information including your name, phone number, email, and billing address. You will then be redirected to PayPal to log in to your PayPal account and process the payment. The final step will lead you back to our website to confirm your pricing and shipping method and finalize the order. As soon as your PayPal payment has been processed and your order has moved to the status “Processing,” we will prepare your purchase for shipment and send an email notification.

BitCoin

(Minimum: $0, Maximum: None, Discount: ~1% of listed credit card price)

ModernCoinMart is happy to accept BitCoin payments. To place a BitCoin order, simply add products to your shopping cart, select “BitPay” as your payment method, and click “Proceed to Checkout.” If you do not have an account, you may proceed as a guest, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to provide their account’s email address and password to proceed to checkout. You will be asked to enter standard information including your name, phone number, email, and billing address. You will then be redirected to Bitpay to log in to your BitPay account and process the payment. The final step will lead you back to our website to confirm your pricing and shipping method and finalize the order. As soon as your BitCoin payment has been processed and your order has moved to the status “Processing,” we will prepare your purchase for shipment and send an email notification.

Please note that we convert all BitCoin payments instantly to USD. Any refunds will be in USD at the new USD conversion rate at the time of refund.

 Phone Orders

We offer our repeat customers the option of placing orders by phone. Due to our website fraud protection system, first-time customers must place initial orders on our website. We are unable to circumvent this process.

Phone orders can be placed by calling 1-800-362-9004 Monday through Friday from the hours of 8 am-5 pm EST.


Our Return Policy

ModernCoinMart encourages you to examine your purchase immediately upon receipt, and call our toll free number at 1-800-362-9004 during Customer Service hours in the event of any issues or concerns.

All bullion items are non-returnable.

If you are not completely satisfied with your non-bullion purchase, please call us at 1-800-362-9004 to discuss your concerns with a customer service representative. All non-bullion items can be returned and/or exchanged if you call us within three (3) days of delivery of your order. Returns or exchanges must remain in their original packaging. Items removed from the original packaging cannot be returned. Shipping and handling charges will not be refunded. In all situations, final pricing for your order will be determined at the time of checkout where you will have 10 minutes to complete the checkout process or the prices will then readjust after that 10-minute interval has elapsed. All returns and exchanges are subject to a 5% restocking fee.


Our Cancellation Policy

We understand circumstances may arise that require you to cancel an order. All cancelations must be pre-approved by a customer service representative over the phone. If approved, your order will be assigned a cancellation number. Please call us at 1-800-362-9004, Monday – Friday, 8am-5pm to speak with a customer service representative. All canceled orders are subject to market risk due to “locked-in” pricing, as described in our Price Confirmation Section. All cancellations are subject to a $35.00 (USD) cancellation fee plus any market loss incurred pursuant to our Market Fluctuation Policy. Market gains, if any, on cancellations will remain the property of ModernCoinMart. All cancellation fees and losses pursuant to our Market Fluctuation Policy must be paid by credit card at this time. No future orders will be permitted until these fees are paid.


Our Market Loss Policy

Upon placing your order the transaction becomes a binding agreement, whether buying or selling. Your price becomes locked-in as soon as you click “place order” during the checkout process. You’ll be emailed a confirmation number as soon as your order is placed. If you cancel your order once placed, any amount refunded will be offset by our current buy price. For additional clarity, you will be responsible for any loss in value incurred during the cancellation process, as well as, a $35.00 (USD) cancellation fee. All market gains on returns or cancellations will remain the property of ModernCoinMart.


MCM Price Match Policy

We guarantee to match any of our approved competitors’ advertised prices! To qualify for our Price Match Policy, the item you would like to match must be identical to ours. Certified coins must have the same coin, grade, and label. Bullion must be the same metal type, manufacturer, size (weight, denomination,) quality, and quantity (number of units for a certain price level or tier.) The price must be advertised on our competitor’s website and one of our representatives must be able to verify that price. Item prices listed on auction sites, such as eBay, Amazon and other third-party seller platforms, do not qualify for our Price Match Policy. We will only match the total price of an item, including the advertised price and all fees and/or shipping costs. Our Price Match Policy only references current advertised prices and does not apply to orders that have already been placed. Matched prices must be approved by a customer service representative before they can be applied to your order. Our Price Match Policy may be declined at our discretion. These terms are subject to change without notice. To see if an item qualifies for Price Match, email us at Support@ModernCoinMart.cominclude links in the email to the product you want to price match, both on our website and the competitor’s website. We use commercially reasonable efforts to respond, however if you are concerned you can call us at 1-800-362-9004 and one of our customer service representatives will be happy to assist you.


MCM Pre-Order Request and Pre-Order Sales Policy

  • Pre-Order Requests are non-binding and prices are subject to change at any time.
  • Pre-Order Sales have delayed shipping dates as stated in each listing.

Your Privacy

ModernCoinMart respects your privacy! Please be assured that any personal information collected at ModernCoinMart.com will be used only by ModernCoinMart.
View our full Privacy Policy.


Sales Tax

Appropriate sales tax will be charged on all orders according to the rules of the state, county, and city the order is being shipped to. Please see our U.S. Sales Tax Page.


Standard Shipping

Domestic orders of $199 and above will receive free shipping through our shipping method of choice, which may include USPS or FedEx
ModernCoinMart’s standard shipping policy is 5 business days from the date of an order, however, we will make every effort to ship an order within 1 business day whenever possible.

Products listed with Presale titles will have estimated shipping dates listed in the products’ subtitles and descriptions. This date is an estimated initial shipping date and is subject to change due to potentially unforeseen manufacturing, grading, and shipping delays. Actual shipping dates of presale products may include an additional 5 business days after the estimated shipping date.

Once a product is initially removed from presale status ModernCoinMart will make every effort to ship the order within 1 business day, however, shipment of the order could be potentially delayed for an additional 4-5 business days to accommodate for the shipment of the presale orders.

U.S. Only Shipping No Exceptions

All Orders are Shipped Fully Insured

Orders over $750.00 require a Signature Confirmation

Disclaimer:

Once the item has left our facilities, it is under the control of the third-party shipping service. We always do our best to provide our customers with speedy service; however, some things are out of our control. If a product is in transit and becomes delayed for any reason, we cannot be held responsible for these delays. If there is a delay, you can always contact us to get more information about the shipment. We consistently do our utmost to accommodate our clients and will try to mitigate shipping issues that occur. Customer satisfaction is our number one priority. We’ll do whatever we can to accommodate you.

©2024 ModernCoinMart.com (MCM), is a retail distributor of coin and currency issues and is not affiliated with the U.S. government. The collectible coin market is unregulated, highly speculative and involves risk. MCM MAKES NO WARRANTIES, REPRESENTATIONS, OR PROMISES AS TO ITS PRODUCTS EXCEPT THOSE SET FORTH IN ITS TERMS AND CONDITIONS, AND NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS ARE MADE. Prices, facts, figures and populations deemed accurate as of the date of publication but may change significantly over time. All purchases are expressly conditioned upon your acceptance of our Terms and Conditions; to decline, return your purchase pursuant to our Return Policy. © All rights reserved.
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