ModernCoinMart Frequently Asked Questions & Answers

ModernCoinMart has been in continuous business since June of 2004. Our business and our website have been updated a number of times through the years since, but one thing remains the same – our dedication to providing the best and most expedient customer experience with the latest and newest products available from all over the world!

Being a verified customer is a simple process. All you need to do is create a user account before purchasing any coin or memorabilia on our site.

All orders require that you create a user account before checkout. Creating this account does not mean that you will also begin receiving emails with special offers and featured products. That list is kept separately, and you must voluntarily opt-in to receive those.

While we do not store credit card information on our site, the remainder of your information, such as your billing and mailing address are stored securely for your future convenience. We have obtained an SSL certificate and taken every precaution to ensure that information is kept safe.

MCM accepts major credit cards such as Visa, MasterCard, and Discover. We also accept PayPal, BitCoin, Checks/Money Orders, and Bank Wires. We offer a 3.00% discount for Check/Money Orders and Wire Transfers. We do not accept traveler’s checks or credit card advanced checks.

No, ModernCoinMart does not sell on Amazon and is an independent coin and memorabilia distributor that sells both here and on eBay.

Domestic orders of $199 and above will receive free shipping through our shipping method of choice, which may include USPS or FedEx. Our decision is based on several factors, including weight, value, and geographical location. We require a signature on all orders over $750.

ModerCoinMart’s standard shipping policy is 5 business days from the date of an order. However, we will make every effort to ship an order within 1 business day whenever possible. The shipping method and transit time of the order will depend on the total value of the order and the method of payment.

Our inventory comes from a variety of different sources, so our ability to stock certain items is dependent on both market conditions as well as the status of our sources.

Tracking information will be uploaded to your account details and emailed once the order has been shipped.

Sales tax is applied based on the state to which the order is shipped and based on the regulations of each state, county, and city. Sales Tax Regulations.

The precious metals market is fluid and constantly changing. Prices on bullion and numismatic items may change multiple times a day. We try our best to offer the lowest pricing and follow market movement as closely as possible. It is also important to note that our bullion products use Dynamic Pricing. This means that the prices of those items change every 5 minutes as the prices of gold, silver, platinum, etc. change.

There are both financial reasons as well as internal processing reasons that make wire transfers and Checks/Money Orders beneficial. Processing Credit Cards and PayPal payments cost us a certain percentage of each transaction. Wire and Check/Money Order payments save us from paying those fees; therefore we offer a 3.00% discount for orders paid for with a bank Wire Transfer or by Check/Money Order. Wires are also very straightforward, easy for us to process, and have virtually no risk of being fraudulent therefore, we are able to process those orders more quickly. It is important to note that once Wire Transfer payments are initiated by your bank, it can sometimes take up to 2-3 business days for the funds to reach our account. It is not instantaneous.

The prices of our products are based on many different factors. Trying to get a barometer of market conditions is not always easy, but we have a variety of ways and resources that allow us to pinpoint where the market is on specific products, at that specific time, with a great deal of accuracy. We are always trying to be the absolute best price out there. That is not always possible, but is certainly something we strive for.

All bullion items are non-returnable and non-cancellable. If you are not completely satisfied with your non-bullion purchase, please call us at 1-800-362-9004 to discuss your concerns with a customer service representative. All non-bullion items can be returned and/or exchanged if you call us within three (3) days of delivery of your order. Returns or exchanges must remain in their original packaging. Items removed from the original packaging cannot be returned. Shipping and handling charges will not be refunded. In all situations, final pricing for your order will be determined at the time of checkout where you will have 5 minutes to complete the checkout process or the prices will then readjust after that 5-minute interval has elapsed. All returns and exchanges are subject to a 5% restocking fee.

Yes, ModernCoinMart does buy coins. Please email [email protected] for further questions and inquiries about selling your items.

MCM’s primary focus is to offer a broad spectrum of high-quality modern collectible coins and bullion items at competitive prices. We do not provide investment guidance or predictions about future market trends. Our biggest advice to any coin collector is to add coins to your collection that you genuinely love owning, regardless of the coin’s fluctuation in value.

As members of the prestigious Professional Numismatists Guild, the American Numismatic Association, and Florida United Numismatists, our team has years of expertise in numismatics and is dedicated to ensuring professional, quality service and information.

We are one of the largest sellers of modern coins and bullion online and on eBay, we have over 375,000 positive feedbacks and a 99.9% Positive Detailed Seller Rating. We have also earned our A+ BBB rating.

Since our founding in 2004, ModernCoinMart has proudly maintained an A+ rating with the Better Business Bureau. Here are some key highlights of our reputation:

• We are a leading seller of modern coins and bullion, both online and on eBay, where we have garnered over 375,000 positive feedbacks and hold a 99.9% Positive Detailed Seller Rating.
• Our team comprises seasoned professionals with extensive experience and expertise in numismatics.
• We are members of the prestigious Professional Numismatists Guild, as well as Life Members of the American Numismatic Association and Florida United Numismatists.
• We serve as direct North American distributors for nearly a dozen mints worldwide, including the Perth Mint of Australia, the China Mint, and Monnaie du Paris.